MARKETING ETHICS MCQ SET 04

31.The ability to notice and to manage emotional cues and information is called _________.

a.Perception b. Emotions c. Emotional Intelligence               d. None of the above

32.Which is the theory that explains how we judge people differently depending on the meaning we attribute to a given behaviour?

Attribution Theory b. X and Y theory c. Fundamental attribution theory None of the above

33._____________ is a type of learning in which desired voluntary behaviour leads to a reward or prevents a punishment.

Self - serving bias b. Assumed similarity c. Stereotyping                  d. Operant conditioning

34. What is fundamental attribution theory?

a.Tendency to underestimate the influence of external factors and overestimate the influence of internal factors when judging other's behaviour

b.Tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors

c. General impression of an individual based on a single

d. None of the above

35. Which of these is one of the four processes that influence social learning theory?

a. Motor reproduction processes b. Reinforcement processes c. Attentional processes  d.All of the above

36. __________ is the process of forecasting an organisations future demand for, and supply of, the right type of people in the right number.

a.Human Resource Planning b. Recruitment c. Human Resource Management d.Human Capital Management

37.Which of the following factors state the importance of the Human Resource Planning?

a.Creating highly talented personnel b. International strategies c.Resistance to change and move d. All of the above

38.A process that is used for identifying and developing internal people with the potential to fill key business leadership positions in the company is called ______.

a.Highly talented personnel creation b. Investing in human resources c.Succession planning d. None of the above

39.Human Resource Planning facilitates international expansion strategies.

a.True b. False

40.Which of the following option is not the factor that hinders with the human resource planning process?

a.Type and quality of forecasting information   b. Time horizons

c. Environmental uncertainties                        d. Unite the perspectives of line and staff managers

ANSWERS:

31.C

32.A

33.D

34.A

35.D

36.A

37.D

38.C

39.A

40.D